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Mail Order.
Take the hard work out of mail order
Benefit from our dedicated division devoted to handling your mail order responses, whether for short term promotions, or as an ongoing partnership in your business. Careful, speedy and accurate handling ensures repeat business for your company and, of course, goodwill from your customers.
Benefit from:
- Order processing systems to include despatch of all your goods or simply the production of picking lists electronically forwarded for you to fulfill
- All orders processed via our mail order computer system which offers algorithm checks, goods in stock and price validation
- Full banking service
- Full accounting reports
- Customer service help desk available for query handling, refunds and exchanges
- Mailshot production
- Support and back office services to your website
- Personalised customer advice notes and thank you letters
- Dedicated telephone line for credit card ordering
- Ongoing customer activity reporting
- Full stock control system within secure modern warehouse facilities
- Reports on sales - by product, price and promotion
- Database management & analysis
- Guidance & advice on codes of practice and observance of statutory law
- Provision of the total web e-tail solution