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Telemarketing.
Alongside our long established Call Centre for inbound calls, we also provide outgoing telephone marketing facilities. This enables clients to enhance their knowledge of their market and customers. We specialise in information gathering in both business to business and consumer markets.
Services include:-
- Database verification and enhancement
- Post purchase follow up
- Customer loyalty schemes
- Lifestyle characteristic data gathering
- Market research & readership auditing
- Customer service calls and satisfaction programmes
- Product recalls
Benefit from :
Experienced Script writing and advice on how to achieve your objectives.
Pilot testing to ensure that our brief fulfils your requirements, and an accurate cost assessment prior to roll-out. .
Excellent campaign reports on all aspects of your campaign
Interdepartmental relationships with mail order, fulfilment and direct mail on site
Fully updated data for your future use or further analysis.
Legal advice and assistance on the use of Preference files and DMA approved methods of working to ensure your campaign is well received by your prospects.
Arden do NOT use either off shore resources or Power diallers.